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Lyric – the Truly Invisible Hearing Aid

Transform Your Hearing with the Phonak Lyric Invisible Hearing Aid

Have you heard about the Phonak Lyric invisible hearing aid? If not, you’re among the 62% who haven’t. Even if you’re familiar with it, you might not be aware of its latest advancements. Either way, we have exciting news that could revolutionise your hearing experience.

Why Choose the Phonak Lyric?

The Phonak Lyric hearing aid has been a game-changer for many who don’t want visible hearing aids. If you find it challenging to hear in noisy environments, frequently adjust your TV volume, or struggle to follow group conversations, the Phonak Lyric could be the perfect solution. Here’s what makes it stand out:

  • Invisibility: The Lyric sits deep within your ear canal, making it ‘completely invisible’. Enjoy improved hearing without anyone knowing you’re wearing a hearing aid.
  • Continuous Use: Wear the Lyric 24/7 for up to 2-3 months without needing maintenance or battery changes. It’s designed for convenience, allowing you to shower, exercise, and sleep without removing it, in fact you won’t know you’re wearing a hearing aid.
  • Natural Sound Quality: Leveraging the ear’s natural anatomy, the Lyric provides a full, natural listening experience. Musicians particularly appreciate its superior sound quality compared to digital hearing aids.
  • Tinnitus Relief: Many users report that the Lyric’s continuous amplification and stimulation help alleviate tinnitus symptoms and improve sleep quality.
  • Self-Replacement: Starting May 2024, the FDA has approved self-replacement for Lyric users, enabling you to change the device yourself and reduce audiologist visits by half.

Is the Phonak Lyric Right for You?

To find out if the Phonak Lyric invisible hearing aid is right for you, schedule an appointment with one of our highly-trained Lyric specialist audiologists at our approved Lyric Centre located at The Beeches Consulting Centre, Mill Lane, Cheadle. We can provide detailed information, assess your suitability, and train you on self-insertion if needed.

North West Hearing is part of the Harley Street Hearing group, the Number 1 Lyric Hearing Clinic in Europe.

Don’t let hearing difficulties hold you back is here to help. Contact us today to book an appointment and enjoy a risk-free trial of this innovative hearing aid technology. Discover the difference Phonak Lyric can make in your life. We look forward to supporting your journey to better hearing. Call now 0161 491 1943 or complete the form below.

Seasons Greetings and Opening Hours

North West Hearing Clinic Opening Hours

Please call 0161 491 1943 or complete the form if you need advice or you’d like an appointment for:

  • Ear wax removal
  • Hearing testing
  • Hearing aid repairs
  • Tinnitus management
  • Custom made ear plugs for hearing protection

Hearing Clinic Opening Hours


Friday 22nd 9am – 1pm 

Monday 25th (closed)

Tuesday 26th (closed)

Wednesday 27th (closed)

Thursday 28th (closed)

Friday 29th (closed)


Monday 1st (closed)

Normal hours resume from Tuesday 2nd 8am – 5pm

We wish all our current and future patients a wonderful Christmas and New Year. We look forward to seeing you soon.

Ear Wax Removal Clinic

Safe and Effective Ear Wax Removal in Cheadle

North West Hearing offers safe and effective ear wax removal in the Cheadle community, performed by highly skilled clinical audiologists who specialise in microsuction and irrigation. Our team of ear care practitioners are available for ear wax removal appointments – £60 for both ears. If you’re having difficulty obtaining a GP appointment, Call 0161 491 1943 or e-mail below. Our clinic is at The Beeches Consulting Centre, Mill Lane, Cheadle. 

Struggling with blocked ears?

Are your ears feeling dry, itchy, or painful? Experiencing earache or slight hearing loss? It’s likely that you have a build-up of excessive ear wax, which can be quickly and easily resolved with professional ear wax removal.

Understanding Ear Wax Build-Up

Ear wax is a perfectly normal secretion of the ear canal, which is important to our ear’s functions. As our ears self-clean, this wax will naturally be pushed out, which means, for the most part, ear wax should be left alone. However, in some cases, excess build-up can occur, which requires professional ear wax removal.

Importance of Professional Ear Wax Removal

As excessive wax can lead to pain, discomfort, and sometimes hearing loss, it’s important to remove any old wax that is causing these issues to provide immediate relief. Ear wax removal should always be performed by a professional audiologist to guarantee a safe procedure and effective results.

Microsuction Ear Wax Treatment

The gold standard technique in ear wax removal, microsuction is quick, safe, painless, and doesn’t involve putting liquid into your ear. Our team of ear care practitioners are fully qualified clinical audiologists who carry out microsuction with precision and accuracy.

Using high-spec examination microscopes with x20 magnification, our audiologists can work safely in the ear canal with full visibility and depth perception. Using a gentle suction device, any moderate ear wax build-up can then painlessly be removed from the ear canal providing instant relief.

Ear Irrigation

If ear wax build-up is more profound and a larger quantity of wax needs to be removed, irrigation is a safer, gentler, and much more effective alternative to the outdated ear syringing method. This method is not advised if you have an ear infection or a history of ear infections.

Using a specialised ear irrigator, our audiologists gently apply a low-pressure flow of body-temperature water to the upper ear canal wall which slowly flows out, bringing the wax with it.

Ear Wax Syringing: An Outdated Method

Ear syringing is an old-fashioned method of wax removal that is no longer considered to be best practice or safe. The modern alternative is electronic irrigation.

Book in for a De-Wax Appointment

Ear wax removal should never be performed at home. While it can be tempting, trying to pull the blockage out using your hands or a cotton bud can cause further damage and exacerbate the problem.

Quick, painless, and immediately effective, ear wax extraction carried out by a professional is the best and only solution to providing relief.

19th September Closed for Queen Elizabeth II’s State Funeral

North West Hearing will be closed on Monday 19 September, the date of Her Majesty Queen Elizabeth II’s State Funeral, which is a national bank holiday.

This bank holiday marks the last day of the period of national mourning for our Queen. Should you need to contact us please complete the form below. We will re-open at 9am on Tuesday 20th September.


Lumity new hearing aids

New rechargeable hearing aids

For better hearing in background noise.

The most desired request from current hearing aid users is ‘better hearing in background noise’ so this is the main focus for Phonak’s new Audeo Lumity, helping you to fully immerse in conversations in any environment.

Lumity Hearing Aid Features

There are two key developments:

    • StereoZoom 2.0 – designed to focus the microphones of the hearing aids forwards when the hearing aid user is in a noisy surroundings so you can hear what you are looking at with a smoother, more gradual adaption to the sound levels as they change. As the noise levels increase, there’s a gradual focus on the person in front and hopefully should remove that trapped in a bubble, blocked off feeling when you’re in background noise.
    •  SpeechSensor – a 360-degree speech detection algorithm allowing you to hear more conversations from all around you. Phonak say that approximately 80% of conversations come in front of us on a day-to-day basis, with 20% coming from the behind or to the side. This means you will pick up speech without having to turn your head towards the speaker.

In addition Lumity also includes:

  • Universal Bluetooth® connectivity
  • Exceptional sound
  • myPhonak app pairing for make adjustments, creating customised programs and optional goal settings. You also connect directly with your clinical audiologist who can provide remote assistance.

If you have hearing aids currently, or feel you may have hearing loss as you’re struggling to hear conversations in background noise call us for a consultation and you can demo these new Lumity hearing aids.

Call 0161 491 1943

North West Hearing is the North of England branch of Harley Street Hearing which has been established on Harley Street for over 25 years. As a completely independent hearing clinic we have a complete portfolio of hearing aids and are not tied to one manufacturer like many high street providers.

Instant Ear Wax Removal

Wax removal appointments at our independent hearing clinic. We are an essential service so if you’re having difficulty obtaining a GP appointment, for microsuction or irrigation, one of our highly qualified audiologists will remove your ear wax instantly.  Clinic at The Beeches Consulting Centre, Cheadle. Call 0161 491 1943 or e-mail below.

Still OPEN in lockdown – Hearing Clinic

Come to our hearing clinic at North West Hearing for all your hearing needs.  We are an essential service throughout lockdown.  Located at The Beeches Consulting Centre, in the grounds of the Alexandra hospital in Cheadle.  Parking is available in front of the clinic.

Whether you need advise on hearing aids, hearing accessories, wax removal or a hearing consultation – call us on 0161 491 1943

North West Hearing are part of the Harley Street Hearing group, London’s largest independent hearing clinics, established for 25 years.

Covid Update

Essential audiology and hearing services continue to operate 

Following recent announcements from the Prime Minister we would like to remind you that as we enter Tier 3 we remain open as usual.  Regardless of the tier your area is in, government guidelines state that “You can and should still travel for a number of reasons, including hospital, GP and other medical appointments”  

According to these guidelines, audiology services fall into this category as an “essential service”.  So please feel free to visit us and ensure that your hearing is at its best in time for the festive season! 

Just give us a call on 0161 491 1943 or email us below.  We will be delighted to see you at The Beeches Consulting Centre. 

If you’re unable to come in to see us we can assist, where possible, remotely or send out supplies on request. 

We have created a COVID SAFE environment according to PHE guidelines and as you have told us how important our service is to you; clinics will continue to run on a Monday and Tuesday 8am-5pm. 

Hearing clinic open again

I am pleased to let you know that our clinic is open again every Monday and Tuesday, 9am – 5pm.  However you can speak to us Monday – Friday 9am – 5pm. 

We can offer face-to-face appointments but are also available for online consultations if you would prefer not to come into the practice.  If you were due to have your annual review or require wax removal, please call us and we would be happy to arrange an appointment 

We have implemented appropriate social distancing measures and your audiologist will be wearing various levels of PPE depending on the type of appointment you require.  We continue to sanitise all rooms and equipment after each appointment and we would ask that you wear a face mask when attending the practice. 

We look forward to seeing you soon and if you would like an appointment please don’t hesitate to call us on 0161 491 1943

The Field magazine Shooting Earplugs

The Harley Street Hearing group’s Clinical Audiologist Fiona Butterworth was interviewed by The Field magazine for their article about shooting earplugs “When warning decibels start ringing”.

Custom-made, in-ear plugs can be an expensive option but the protection they offer is excellent. “Provided the in-ear hearing protection is correctly fitted and sealing the ear appropriately, these can provide a higher level of protection than the over-ear hearing protection,” advises Butterworth.

See the full in-depth article by clicking The Field magazine image below.

For your own custom-made earplugs contact us by calling 0161 491 1943 or click below to e-mail us.