“My GP suggested I contact North West Hearing to get my ears cleared of wax urgently because the blockage and the loud buzzing was making me feel increasingly anxious and unbalanced. Sam immediately reassured me that I would get sorted soon – this was on a Friday and my appointment was made for Monday – big relief!! At my appointment, Greg was very understanding about my situation as I already have tinnitus and I was worried it would make it worse. He used the most reassuring method and I was feeling great in minutes. He also gave me lots of positive things to think about with regards to the management of my tinnitus and I feel much more confident about the future now. I feel quite inspired to make some positive changes – thank you SO much!”
Helen Stevenson